Shaping a Winning Team

A Leader’s Guide to Hiring, Assessing, and Developing the People You Need to Succeed

Organizations spend too much of their earnings with each bad hire. They count on failed interview processes and fallible intuition of specific managers when they choose staff, create training programs, and promote from within. Despite the best of intentions, they put their people in position to fail, while simultaneously hurting morale and losing opportunities for better performance.

And yet we have the data to improve . . . by a lot. Paul Fayad and Chak Fu Lam have decades of experience in the research and practice of human resources and management, and they present it to you in Shaping a Winning Team. This essential guide introduces you to the rowers, sitters, and drillers who represent your team right now. The seeming simplicity of these labels undersells the massive impact they have—for better or for worse—on your organization. The authors’ proprietary instruments, including the Positive Assessment Tool (PATsm), use science to help you bring in the personality and behavioral traits that will ultimately help decide your success as you support your rowers, get your sitters to move, and let go of the drillers.

Fayad and Lam offer leadership methods to help you expand the strengths of your people as you hire, assess, and manage your most important assets. Use their work to create an organizational culture that has continuity and strength—one that is shaped for the modern workplace to lessen turnover and improve productivity and quality.