Why I Find You Irritating: Navigating Generational Friction at Work
Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone.
Since the workplace is made up of multiple generations, you are likely to experience generational friction firsthand. But let’s be clear: these are not problems to fix. Rather, they are differences to understand, appreciate, and—ultimately—leverage.
Organizational behavior expert Chris De Santis has studied the literature on parenting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding generational perspectives, explaining when it makes sense to talk about these differences and when it doesn’t.
In Why I Find You Irritating, you’ll learn why organizations need to embrace lopsidedness as a way of reversing the commoditization of talent while simultaneously respecting what is unique about each of us. By understanding and appreciating our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction.