Match

The Situational Coaching® Approach to Meeting Leaders Where They Are

How do you know your coaching is really helping someone get better?

After all, that is the goal of coaching—help someone improve. Help them strengthen their behavior, leadership, and performance. Help them move forward with greater confidence, clarity, and effectiveness.

But how do you ensure that the way you’re coaching does that?

As coaching has grown, so have the methodologies and competing opinions about the “right” way to coach. Yet experienced coaches rarely describe their success in terms of rigid formulas. They talk about adaptability, awareness, and understanding what the person in front of them needs in the moment.

That’s what Marshall Goldsmith and Suzie Bishop call “making the Match.”

In Match, they introduce the Situational Coaching® Model, a framework built around a simple idea: Effective coaching depends on matching the coaching approach to the person, opportunity, and moment. In interviews with top coaches across the industry, they heard a consistent theme: This is what the best coaches do.

Drawing from decades of coaching experience and the principles behind the Situational Leadership® Model, Matchtranslates those ideas into a practical coaching framework. Readers learn how to identify coaching opportunities, assess what a coachee needs, adapt their approach as situations change, and adjust alongside the coachee’s growth.

Over time, the framework becomes much more than a process; it becomes a mindset for recognizing what people need and helping them improve.

Situational Leadership®

The Model for Leading Others, Navigating Change, and Unlocking Performance

Every leader has been experienced this: you give clear direction, and people still hesitate. You try to empower, but performance drops. You ask questions and try to collaborate, but engagement and confidence don’t grow. What works in one moment somehow falls completely flat in another.

These frustrations point to a costly assumption many leaders make: your natural leadership approach is always effective. The Situational Leadership® Model challenges this assumption, demonstrating how leaders are successful when they adapt their approach to the specific situation and the person in it.

Drawing on more than fifty years of real-world application and research, the Situational Leadership® Model offers a practical, human-centered framework for navigating that gap. The framework concentrates on the two areas where leaders have the greatest opportunity to make an impact: the follower and the situation.

By clarifying the task, assessing an individual’s ability and willingness, and adapting leadership behavior accordingly, leaders can respond with the right style at the right time. This book brings the enduring effectiveness of the Situational Leadership® Model into today’s complex, fast-moving workplace. Through actionable guidance and clear explanations, the book serves as a practical guide to everyday leadership moments: navigating change, leading others, and increasing performance. The result is intentional, adaptable leadership that meets people where they are, helps them take the next step, and creates lasting impact.

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