Working with Gen Z

A Handbook to Recruit, Retain, and Reimagine the Future Workforce after COVID-19

“An indispensable guide to unlocking the potential of the new generation.”

—Johnny C. Taylor Jr., president and CEO, Society for Human Resources Management (SHRM)

A decade ago, Millennials came of age, and many workplaces were not prepared to integrate a new generation that thought and worked differently. As a result, some organizations lost out on the best in young talent or were paralyzed by generational infighting.

Gen Zers, born between 1995 and 2012, have had their lives and relationships with work shaped by instability—first as a result of the Great Recession and again by a global pandemic that changed everything.

This new generation holds the promise of the future and is coming soon—if it hasn’t already—to an office, inbox, Zoom, and Slack channel near you. To unlock that potential, employers and colleagues must understand them. Are you prepared?

In Working with Gen Z, leadership experts Santor Nishizaki and James DellaNeve provide a deeply researched picture of Gen Zers and their colleagues as they begin to contend with the difficulties of navigating the working world. Their findings include:

  • What Gen Zers really want out of work
  • What motivates them to do great work
  • How you can keep them happy and engaged
  • How to help them peacefully coexist with older generations

This book provides the tools, tips, and data to get ahead of the curve in understanding, recruiting, and retaining the top talent of the future.

ISBN: 978-1-64543-845-8
SKU: 18-873-01
Categories:Amplify Publishing, Business and Finance, Human Resources, Leadership and Management

“In the wake of sweeping changes to the world of work brought on by the pandemic, recruiting and retaining top young talent is more challenging—and more critical—than ever. Working with Gen Z is an indispensable guide to understanding and unlocking the potential of the new generation.” —Johnny C. Taylor Jr., president and CEO, Society for Human Resources Management (SHRM)

“A new generation of workers is coming of age, with enormous potential. Working with Gen Z is the blueprint to getting off the sidelines and developing them into your company’s next all-stars.”—Paul Epstein, former NFL and NBA executive and bestselling author of The Power of Playing Offense

“Whether you’re in the public or private sector, the pandemic changed the way we all think about work and shaped the newest generation. Working with Gen Z is an essential and highly readable guide to what these changes mean for your organization and how to continue attracting and retaining the best and brightest.”—Kevin Daigle, former director of talent acquisition, U.S. Air Force

“As we re-imagine a better workplace experience, supporting a robust corporate culture that seamlessly integrates the talents of the newest generation of workers is critical. Working with Gen Z provides the tools and insights to adapt and evolve as we all navigate foundational shifts in how we work and expectations about work post-pandemic.”—Janet Pogue McLaurin, global director of workplace research, Gensler

Working with Gen Z is a must-read guide to understanding why building a more equitable, diverse, efficient, and inclusive workplace is the key to attracting and retaining the top talent of the next generation.”—Tricia Arneson, chief diversity and productivity officer, Yondr Group

James DellaNeve

Corporate Culture Expert

James DellaNeve is a systems architect atBoeing and a professor of organizational leadership. Over his thirty-eight-year corporate career, he has held high-level positions leading software deployment for $100+ million projects, forming new teams and departments, and defining organizational strategies and structures to work across multiple divisions. He has also taught qualitative and quantitative research methods and statistics for Pepperdine University’s Organizational Leadership Doctorate program for the past ten years.

Santor Nishizaki

Corporate Culture Expert

Dr. Santor Nishizaki is the founder and CEOof Mulholland ConsultingGroup, whose mission is to help organizations increase generational awareness and create a happier workplace. His work on Millennials and Gen Z in the workplace has been featured in the Wall Street Journal, Fast Company, Psychology Today, the Boston Globe, Yahoo Finance,,, SHRM Blog, College Recruiter, and elsewhere. He also serves as a PhD professor of Global Leadership and Change at Pepperdine University and several universities in Southern California, where he has instructed hundreds of Gen Zers in leadership, diversity in the workplace, marketing, management, and entrepreneurship. His experience in the corporate world includes project management for Walt Disney Imagineering and supply chain management at a NASA center.