May Employee Spotlight: Meet Heather Orlando-Jerabek, Senior Marketing and Publicity Manager

(Posted on Sunday, May 14, 2023)

At Amplify Publishing Group, we believe that behind every successful book is a team of dedicated professionals who work tirelessly to ensure its visibility and success. Today, we are thrilled to shine the spotlight on Heather Orlando-Jerabek, our Senior Marketing and Publicity Manager, who plays a vital role in making our authors’ voices heard.

Heather’s role at Amplify revolves around marketing and public relations, where she utilizes her expertise to ensure that each book receives the attention it deserves.

We are grateful to have Heather on Team APG and invite you to learn more about her below:

Describe your role at Amplify Publishing Group

Heather: I’m in marketing and PR, so my job is to make sure that a book is visible. I work to secure media coverage, book events, create advertisements, websites, and other marketing assets. I work with graphic designers, production, and acquisitions to make sure the last stage of an author’s publication process goes smoothly.

What’s one thing that surprised you about your position?

Heather: Something I love about this job is how each title is different and it takes a lot of creativity and problem-solving. So I’m constantly being surprised and challenged—things are always changing and evolving.

What accomplishment are you most proud of?

Heather: I would have to say getting a book placed in a large publication is always a triumphant moment. But the biggest reward is probably an author’s reaction to the news that their book is a bestseller.

What are you currently reading?

Heather: I am currently reading this incredible literary fiction title called White on White by Aysegu Savas. I’m also listening to the audio version of Outlive by Bill Gifford. I recommend both!

What is something you’ve learned in the last week?

Heather: Don’t ask me how this came up in conversation, but I recently heard that Alfred Hitchcock was terrified of eggs. 

What is the #1 item on your bucket list?

Heather: Visiting every single continent—I’m almost there. I just have to go to Antarctica and Australia/Oceania. 

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Amplify Author Spotlight: Val Ries

(Posted on Monday, April 10, 2023)

We are excited to feature Val Ries, author of Chief Inspiration Officer, as this month’s Amplify Author Spotlight!

Founder of Executive Muse (an executive coaching & management training company), Val helps leaders become the boss everyone wants to work for.

Starting her career as a registered nurse, Val transitioned to medical sales where she was quickly “thrown” into management. After earning her MBA and coaching certification, Val began to learn what it takes to intrinsically motivate others and ensure they actually want to come to work.

Through Val’s work with Executive Muse she coaches and trains high-impact leaders, at startups, Fortune 500 companies and small businesses. Her goal is to help them accomplish their vision of building powerful micro-cultures—and becoming a leader who increases productivity, decreases attrition and elevates employee engagement.

Val resides in the Bay area with her kids, husband and dog.

Learn more about Val’s publishing journey, her advice to authors, and the parallels she draws between leadership, writing, and dance below!

What advice would you offer to someone that’s currently working on a book?

I would advise you to not worry about getting your ideas perfectly organized when writing a book. Instead, just get them out. To organize my own thoughts, I start by creating a mind map on a poster board with the main theme in the middle and connecting bubbles for related ideas. This process helps me see where I can take the book and what different chapters might look like. From there, I just start writing and getting everything out, knowing that it’s better to have something to edit than nothing at all. So don’t be afraid to get your ideas down on paper, even if they don’t end up in the final product.

What most surprised you about the writing process?

In my experience, what surprised me the most about writing was how long it took. With the help of a writing coach, it took me 18 months to fully articulate what I wanted to say and start collecting stories and evidence to support my ideas. I was surprised by how difficult it was for me to be vulnerable at first and share my personal stories, despite the fact that people often connect with them. Initially, I held back on the vulnerability more than I should have. However, I learned that it’s important to just tell your story and share the story within the story.

When you originally set out to publish Chief Inspiration Officer, what was your goal?

I wrote Chief Inspiration Officer because I wanted to share my frustrations, failures, and the things I learned about being an effective leader. My goal was to get these nuggets out into the world so that others wouldn’t have to struggle through the same challenges I did when I was suddenly thrown into a management position. I wanted to alleviate this burden and help leaders create a healthy work environment. I care deeply about the employee experience and I know how burnout and dissatisfaction can affect both the leader’s morale and health, as well as the overall happiness of the company. By getting my message out there and teaching these techniques, I hoped to help the leader, the employee, and ultimately the company – a triple win.

Did Chief Inspiration Officer lead you to any unexpected opportunities?

In my experience, I initially worked with corporate companies that were looking for well-defined leadership training programs. However, I was surprised to find that I was also attracting small businesses that didn’t have an internal Learning and Development or HR team. Many of these were startups in between growth phases. I found myself becoming a fractional leadership consultant for them, which was something I hadn’t considered before. I enjoyed working with these leaders who were growing at a fast pace but didn’t have the infrastructure or internal resources to help them put systems in place for management and training development.

I also had the opportunity to meet coaches who were being approached by corporations looking for formal leadership training programs. They learned about my methods and ended up licensing the program through me, which was a pleasant surprise. Now, I’m considering how to scale this part of the business and expand my reach even further.

What is something people may not know about you?

I consider myself an artist in my second life. As I went on this journey of writing and building a business, I found myself getting more excited about the creative process and the behind-the-scenes work, such as designing the book cover. I was determined to find the perfect cover that spoke to my soul and truly represented my work. It took me working with what seemed like five hundred different designers until I found the right one.

Moreover, I’ve noticed that my passion for dancing keeps resurfacing in my life. I feel a sense of excitement and a release of creativity when I hear music and start to move. It’s interesting to see the parallels between leadership, my writing and my passion for dancing. They involve unleashing creativity in myself and my team, being in a state of flow, having fun, and being vulnerable with others.

What are you currently reading or what books do you most often recommend to others?

Well, mine of course; just kidding! I read a lot of fiction books because they provide a much-needed escape from the world of business and culture that I deal with on a daily basis. However, my go-to books for business-related topics are by Daniel Pink. He does a fantastic job discussing culture and his book, Drive, is a favorite of mine. Recently, I picked up a book called, Managing Narcissists, Blamers, Dramatics and More…, by Mark Murphy. It’s important for leaders to know how to manage those who bring down the energy of the team and not let them affect the entire group. I also like Brene Brown, Simon Sinek, and Adam Grant, among others, anyone who is inspiring us to be better.

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Amplify Author Spotlight: Kate Purmal

(Posted on Saturday, February 25, 2023)

We are thrilled to feature Kate Purmal, a distinguished author and business leader with a wealth of experience in executive coaching, business advising, and board governance, in this month’s Amplify Author Spotlight. Kate is a Senior Fellow at Georgetown University and a Board Director at ABD Insurance and Financial Services. Throughout her career, she has been an unwavering advocate for diversity and gender equity in the C-suite. Kate’s impressive professional journey began with her role as a member of Palm Inc.’s founding management team and later as a Senior Vice President at SanDisk. Her extensive experience as a CEO and COO for various start-ups and privately held companies has cemented her position as a leader in the industry. We are excited for you to become acquainted with Kate and gain insights into her personal journey in book publishing and her accomplishments with the release of “Composure”.

What advice would you offer to somebody currently working on a book?

Kate: I would suggest focusing on three areas. First, the content itself is crucial. I think having a great developmental editor who can really capture your voice and work in sync with you in terms of getting the editing done is important. When I was working on my book, Composure, I was fortunate to have someone who could connect the threads of my writing and provide me with elevated feedback that made the book sing.

Secondly, there are a lot of logistics involved in the production component, which is something that I didn’t want to focus on or spend my energy on. It’s not something I’m very skilled at either. So, I found it helpful to have a strong partner who could help with multiple steps such as proofreading, layout, cover design, print readiness, etc. Working with a hybrid publisher gave me more control over the editing, editorial review, and cover design, which was important to me. Also, having control over the time-to-market was crucial since I wanted to get the book out quickly. From the time I completed the manuscript to the book’s printing, it only took about eight or nine months, which is fast.

Thirdly, marketing and promotion can be the hardest part of the process. Finding the right partners and experts to work with on that is essential.

What most surprised you about the process?

Kate: I was surprised by how difficult it was to keep my book in the top ten of a given category and how important reviews are for search rankings. As an author, I had to learn that it’s all about rankings. When people search for your book or the topic of your book, whether or not it shows up on the first page or fifth page of the rankings on Amazon determines whether your book gets purchased or not.

Did Composure lead you to any unexpected opportunities?

Kate: Yes, Composure led me to several unexpected opportunities. We launched the book during the COVID-19 pandemic and noticed that people were too exhausted to read professional development books, especially in hardcover and Kindle format. So, I published my own audiobook the middle of last year and put each chapter on my website as a podcast, which I made available for free. People could listen to the chapters sequentially and then buy the audiobook if they liked it. I noticed a pickup in sales, and the book sold around nine thousand copies in just over a year. The momentum came from people getting the book in their hands and reading it. As a result, I received several inbound opportunities for speaking, executive coaching, and doing internal corporate programs and workshops.

When you originally set out to publish, what was your goal?

Kate: My primary goal with Composure was to elevate women and other traditionally underrepresented groups in the C-suite to elevate their executive presence and make them more effective and promotable. I am passionate about this cause, and I knew I needed to write a book because it seemed like the most obvious way to broaden my reach. I decided to be very generous with giving away my work because I had a dual intention of getting my work out there in the world and helping people utilize it to impact their lives positively and profoundly. I also aimed to promote and serve my own business by making the book as broadly available as possible. I am still a huge believer that if you’re doing a book because you want to improve people’s lives, then open-sourcing or generously giving content is a positive approach that will pay off in unexpected ways.

What’s something people may not know about you?

Kate: Something that people may not know about me is that I got married five years ago to a yacht captain. I’ve become a sailor as a result and have joined him on trips up and down the west coast from Alaska to Mexico to Hawaii. In addition to sailing, I love mountain biking, and I’ve taken on these two new hobbies that I never thought I would enjoy.

What are you currently reading and what book do you most often recommend to others?

Kate: I am somebody who read ten books at a time and I read a lot of nonfiction right now. One of my favorite books is Business Brilliant, which delves into what distinguishes people who have made tens of millions of dollars from the rest of us. The book offers fascinating insights, and one example is that they network two or three levels above themselves, which is something I never thought of as a play to put yourself in a completely different financial round.

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Learn more about Composure: The Art of Executive Presence: https://www.composurethebook.com/composure-book-the-art-of-executive-presence

Connect with Kate on LinkedIn: https://www.linkedin.com/in/kate-purmal-922133/

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Case Study: My Lifelong Fight Against Disease

(Posted on Thursday, April 14, 2022)

Along with the rest of the world, the publishing industry has made some necessary adjustments—some permanent, some temporary—due to the pandemic. One of the most challenging of which has been navigating the global paper shortage and supply chain issues, which have caused significant printer delays. The publishing process of Dr. William Haseltine’s book, My Lifelong Fight Against Disease: From Polio and AIDS to COVID-19 was directly impacted by the pandemic itself and these supply chain issues. Dr. Haseltine, a scientific researcher who has analyzed findings and provided guidance on navigating the COVID-19 pandemic, was well placed to publish this book in 2020. Given the timeliness of the subject matter, releasing the book as soon as possible was a priority. 

Typically, once files are finalized, the book is uploaded to the printer. From there, the book is proofed, printed, cut, bound, packed, and shipped, eventually landing in the warehouse on a date dubbed the “book-in-hand” date. Retailers typically require a buffer time between the book-in-hand date and retail release date in order to receive, process, and prepare stock for on-sale. 

The printing process took approximately seven weeks prior to the pandemic, and retailers required about two months of buffer time. These days, the turnaround times are significantly longer: the printing process may take upwards of fourteen weeks with a required buffer time of three months. All told, retail release dates are being set six months from the printer upload date. Needless to say, pandemic timing is not in the authors’ favor. 

Without a creative publishing solution, Dr. Haseltine’s release date would have been delayed into 2021. It’s for this reason that we decided to pursue a Print-On-Demand (POD) edition to bridge the gap between the book-in-hand date and the retail release date of the hardcover title. We: 

• Uploaded the files for the hardcover book to the printer
• Received the printer proofs and finalized the files
• Created a POD edition of the files while the hardcover was printing
• Published the POD edition in October 2020 prior to receiving hardcover books
• Listed the hardcover edition for preorder
• Published the hardcover edition in February 2021

While the POD approach worked well in this scenario, we don’t recommend pursuing a POD exclusively for a number of reasons:

• Quality. PODs are of lower quality than premium hardcover editions, and can be less enticing for readers.
• Distribution. POD files are uploaded directly to and distributed exclusively through Amazon, which limits opportunities for direct-to-consumer and selling at in-person events.
• Royalties. Amazon takes both printing costs and steep royalties off of each POD edition sold.

Despite these considerations, employing a POD edition is a strategic avenue in certain scenarios, particularly to:

• Build buzz for a soon-to-be released hardcover.
• Hit an earlier release date, particularly if a particular month, date, or event is relevant to the content of the book (e.g., late October or early November for a book about campaigns).  

While a POD situation is not standard, the rest of the publication process went as expected. Dr. Haseltine’s rollout is a lesson in how adapting during extenuating circumstances—both as a publisher and an author—can impact the ultimate success of a book. 

My Lifelong Fight Against Disease, a memoir of an incredible life that shows how scientific researchers have had a huge impact on our medical systems over the past fifty years, can be purchased here. 

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Case Study: Go Big or Go Home! How The Power of Playing Offense Became the Go-To Comprehensive Leadership Playbook

(Posted on Monday, March 15, 2021)

We hear it all the time: “I want this book to be a short read. Something that can be consumed on a plane ride.” And a short read is sometimes the right answer. Sometimes. Paul Epstein’s new book The Power of Playing Offense: A Leader’s Playbook for Personal and Team Transformation can also be finished on one plane ride—if a reader were on a flight from New York to Hong Kong. And in Paul’s case, a lengthier book was the right answer.

The book’s size was a natural extension of the concepts contained within the read. Unconventional length matched groundbreaking content as The Power of Playing Offense broke the mold in more ways than one.

Four hundred pages with charts, graphs, and visuals turned out to be crucial to the success of this particular book. For Paul to elaborate on his leadership wisdom gained from his nearly fifteen years of working for multiple NFL and NBA teams, a global sports agency, and the NFL league office, we found that a design-intensive interior was necessary. Though a graphic-heavy interior does equate to a lighter and airier read, it can lengthen the page count. Sometimes that trade-off isn’t worth it, and sometimes it is—it all depends on the content and context.

CEO of Zoom Eric Yuan provided the foreword, commenting that out of all leadership books out there, “[The Power of Playing Offense] easily rises to the top.” Paul’s authority on leadership and firsthand experience provided valuable tools for leaders to use, and we helped him speak to those people. As our work together moved from the editorial to the design phase, one thing quickly became clear: this wasn’t going to be a quick read. This wasn’t a CliffsNotes on leadership, but the go-to reference guide, encyclopedia, playbook, and manual. And we embraced that fact in every aspect of the project.

Our goals?

• Lean into the substance of Paul’s book
• Design an interior that takes Paul’s ideas from the page to the leadership playing field
• Embrace the book’s unconventional length and graphic-heavy through the marketing plan

Editorial: After Paul had submitted his manuscript to us and we collaborated with him on the editing, his manuscript was around 50,000 words, which we estimated to be a tidy 200 pages. All standard. But as soon as we entered design, we realized that was going to change.

Design: Design is a key element to keeping the reader engaged from cover to cover. Visuals help by pulling out key points and depicting them. In Paul’s case, that meant things like a football field-style diagram illustrating the Five Pillars of Playing Offense or a photo of the San Francisco 49ers’ home field. The visuals—crucial to illustrating many of Paul’s points—meant increasing the two hundred pages to four hundred. Though counterintuitive, this ultimately made his book lighter and easier to read.

Marketing: In our communications about the book, we don’t shy away from the fact that this is a lengthy title with phrases like “chock-full” and “more than 50 activities, tools, and strategies.” We want potential readers to know this is a one-stop shop for practical leadership guidance.

More about the book: playing offense instead of defense

Paul Epstein’s time in the business of professional sports allowed him to see first-hand the qualities of great leaders and not-so-great leaders. He experienced the proactive skills that created a flourishing culture and performance. He also saw the struggles of reactive leadership where the team leader is just trying to keep everyone’s head above water. The Power of Playing Offense is the result of his breadth of experience and maps out a guide to promoting your team’s success through offensive leadership.

So, what exactly is offensive leadership? It’s when a leader is in control of their team and the situation at hand. At the same time, they’re focused on seizing opportunities and meeting long-term goals. A broad scope of vision and a focus on achievement are hallmarks of the offensive leader. Defensive leaders are narrow-sighted in comparison, focusing on near-term challenges. They lack a focus on purpose and inspiration, and that lack of focus carries through in their management. So how do you avoid playing defense and set yourself up to play offense? Paul lays out a plan that, through individual and collective action, sets you up as the quarterback of your organization.

The Power of Playing Offense: A Leader’s Playbook for Personal and Team Transformation will be released on March 30, 2021.

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Case Study: Seizing Opportunity with The Opportunity Agenda

(Posted on Monday, November 2, 2020)

A Plan to Grow the Middle Class and Revitalize the Democratic Party

Disrupting the Democratic Party to improve its core
New York businessman and civic leader Winston Fisher and former Kansas City mayor Sly James wouldn’t seem like they have much in common. They come from different cities, cultures, and professions. But they do have one thing in common: their desire to save the Democratic Party from itself. Together, in The Opportunity Agenda: A Bold Democratic Plan to Grow the Middle Class, they outline a way forward for the party that focuses on what really matters: appealing to the American people.

What does this mean?
Winston Fisher and Sly James are both faithful Democrats but believe the party can do more to achieve long-term success. They think that rather than rehashing the same common platforms—Medicare for All, higher minimum wage, a Green New Deal—the party needs to target voters by focusing on mainstay policies that will appeal to a wide swath of Americans for years to come. If the policy makes sense with the words “for you” tacked onto it, then that policy is likely to interest most Americans beyond a single election cycle. Voters want to see a platform tailored for them rather than one created on the rebound from a lost election.

Our goals?
1. Edit The Opportunity Agenda after Fisher and James write it
2. Update the book during production to be up-to-date with the COVID-19 pandemic
3. Capitalize on the biggest talking points of the 2020 election cycle

Winston Fisher wanted to help improve the Democratic Party, so he set up a meeting with Sly James to discuss ideas. They soon realized they shared a lot of the same ideals and agreed the Democratic Party is due for a change because of its repeated failures. So, they co-authored a manuscript intended to solve those problems and provide a roadmap for Democrats moving forward. They took their time developing the manuscript, brainstorming various policy points and the best possible solutions for the American people. After about a year of development and writing, they had a final manuscript that achieved those goals.

When COVID-19 swept the United States, the need for Fisher and James’s policies was clearer than ever. Portable benefits, for example, became sorely needed as people lost their traditional nine-to-five jobs. Despite the fact that The Opportunity Agenda was already at the printer, we updated it to ensure the book remained topical upon its release.

Both authors are active in their Democratic scenes, which was useful as we neared the book’s release date. Sly James covered Kansas City, Missouri, while Winston Fisher was in charge of New York City. And in addition to leveraging their personal networks, James and Fisher partnered with Global Strategy Group, a public affairs and communications firm that specializes in the intersection of business and politics. Javelin, a DC-based media and public relations company known for marketing political titles, also got involved to assist with media and publicity. Between Fisher, James, GSG, Javelin, and Amplify, it was a coordinated effort to make waves in the press in advance of the 2020 presidential election.

The effort bore fruit. Sly James and Winston Fisher co-authored an op-ed for Newsweek entitled “A Warning to Our Fellow Democrats: A Campaign Focused on Trump Won’t Win.” In it, they acknowledge the unity of the Democratic Party against President Trump and his reelection bid but insist on the need for a “major campaign pivot” to ensure lasting wins. Sly James also made appearances on national television. On Fox News, he discussed the George Floyd protests as a situation needing strong leadership, and on MSNBC, he appeared to discuss how the Democratic Party can become the party of opportunity. He wrote an op-ed in The Kansas City Star, advocating paid family leave as an economic boon and an issue the Democrats should champion beyond the 2020 election. Kirkus Reviews, a trusted voice in book reviews, also hailed Fisher and James’s ideas as “ambitious and cogent.”

It takes more than relying on the failures of others to make a political party successful and transcend just one election cycle. Winston Fisher and Sly James dug deeper and created a plan to renew the Democratic Party and bolster middle-class Americans for years to come.

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Case Study: Going Extra Innings at the City of Hope National Medical Center

(Posted on Thursday, October 22, 2020)

Former Los Angeles Dodgers general manager Fred Claire’s cancer diagnosis came out of left field, but at the City of Hope, he found the dream team to help him beat it.

A baseball legend
The Los Angeles Dodgers are playing the Tampa Bay Rays in the 2020 World Series. The last time the Dodgers won the Fall Classic was back in 1988, with an overachieving team assembled by former sportswriter-turned-baseball-executive Fred Claire.

Fred Claire
Fred Claire continued his tenure with the Dodgers until 1997, when he stepped away from the game he loved and started a glorious retirement filled with friends, family, staying active, and playing a lot of golf. But in January 2015, Claire received bad news: the supposedly harmless spot on his lip was instead squamous cell carcinoma, a potentially deadly form of skin cancer.

That’s when Claire entrusted his care, treatment, and life to the doctors and nurses at the City of Hope National Medical Center in Duarte, California. After some highs and lows, Claire is now in recovery and attributes his good health to the amazing team at City of Hope and the support of his friends and family.

Telling a story of hope in the fight against cancer
Claire was so moved by the care and treatment he received that he wanted to let the world know about the groundbreaking work happening at City of Hope. It occurred to him a book would be a great way to talk about his cancer journey to inspire others and give CoH a platform to talk about its approach. CoH was on board; it would provide support for the project and make the doctors and nurses who helped Claire available for interviews.

Claire approached our parent company, Mascot Books, about his idea and we were on board. It was an inspiring story with a worthy cause. And to help kick things off, we connected Claire with Tim Madigan, a respected author and journalist who has written for the Washington Post, Chicago Tribune, Politico, Reader’s Digest, and, for thirty years, the Fort Worth Star-Telegram. Together, we took two trips to the City of Hope to see for ourselves the exceptional care and innovation happening beyond its doors.

Our goals?
1. Partner with Claire, City of Hope, and Tim Madigan to produce Extra Innings: Fred Claire’s Journey to City of Hope and Finding a World Championship Team
2. Highlight the innovative treatment occurring at City of Hope
3. Raise awareness for City of Hope through both baseball- and cancer-related media hits

Madigan got to work writing the book and telling Fred Claire’s and City of Hope’s unique stories and how they came together. From its origins as a treatment center for homeless tuberculosis victims in the 1910s, CoH has become not only a leader in diabetes treatment and bone marrow and stem cell transplantation but also a leader in cancer research and treatment. Madigan captured CoH’s humanity, its combination of science and compassion, and its excellent health care professionals. One reviewer on Amazon stated, “Tim Madigan has woven [baseball and CoH] together in a masterful story that will make your soul happy.”

Extra Innings gave City of Hope the opportunity to spread the knowledge of its research and treatments far and wide. Its innovations in chemotherapy, radiation, experimental surgery, and immunotherapy all put it on par with its peers, like the Mayo Clinic. By partnering with Claire on Extra Innings, CoH advances its name and saves more lives.

People remember Fred Claire well. In the Daily Bulletin, Fred Claire’s story ran in two articles, the first titled “Writing sports in Pomona led Fred Claire to Dodgers (and World Series)” which retold his journey to becoming Dodgers general manager. In the second, “Readers haven’t forgotten Fred Claire, the Pomona sportswriter who became a Dodgers exec,” newspaper readers share their memories of Claire during the 1980s. Claire also appeared on the podcast SABRcast with Rob Neyer in May 2020 to talk about his baseball career and journey to City of Hope. Also, a review of Extra Innings is currently in the works with the magazine Baseball America.

Extra Innings drew attention because of its cancer subject matter, as well. Not only did City of Hope write an article about Claire and the book on its website (“Fred Claire: Former Dodgers GM Chronicles Cancer Journey In New Book”), but he was also interviewed by Ed Hart on From the Hart, a podcast that tells inspiring stories. Claire has an upcoming appearance on Thrive Podcast, a podcast about fighting cancer and moving forward with life, as well.

Keep on swinging
Fred Claire has had his ups and downs, but his recovery is going very well. And with the Los Angeles Dodgers contending to win the World Series again, he’s spending his free time rooting for them to repeat that victory for the first time since his team did.

All proceeds from Extra Innings go to the City of Hope National Medical Center.

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Case Study: Uncovering the Secrets to Becoming a Financial Badass

(Posted on Monday, October 12, 2020)

How one successful wealth advisor made it his mission to increase millennials’ financial literacy.

George “G$” Kroustalis thought it was another typical day hosting a 401(k) enrollment seminar. Though a financial advisor for pre-retirement clients, Kroustalis hosts these events to reach young adults just starting their professional lives and to encourage them to begin saving money. That day, October 10, a former attendee came up to Kroustalis and told him that, though he was initially doubtful, he had followed Kroustalis’s advice over the past twelve years and built his wealth beyond his wildest expectations. That moment turned Kroustalis’s passion for spreading financial literacy into a crusade, which drove him to write Secrets to Becoming a Financial Badass.

An essential book young people need to read
Secrets to Becoming a Financial Badass was hailed as the “personal finance book that every millennial should read” by the host of MSNBC’s Your Business, JJ Ramberg, because of its sound financial advice and fresh writing style. Using his “Save, Spend, and Invest” model, Kroustalis uses his experience as a pre-retirement financial advisor to teach young people how to balance their budgets and become financially successful in the future. He keeps it simple with just the basics of what young adults need to know now so they make smart decisions with their money later. It’s Kroustalis’s personal mission to increase financial literacy in young adults, and this book is tailored for them with jokes and pop culture examples to keep it relatable.

Our goals?
1. Match Kroustalis’s vision to make the book relatable to young people by using their language and making references only they understand
2. Launch the book with a bang on national media channels
3. Supplement national efforts with local events to excite Kroustalis’s personal network

Kroustalis knew what kind of book he wanted to write. It needed to be informative yet humorous, to keep young people engaged in the financial content. The tone had to be light and invoke current pop culture references like Call of Duty, Instagram, and Lana Del Rey to explain complex financial strategies. All in all, it took a year to write the book. Kroustalis was involved every step of the way—from writing to fact-checking to the black-and-white interior illustrations—in order to ensure the book was true to his vision.

Once the book’s interior was set, the cover designed, and the book printed, Kroustalis took Secrets to Becoming a Financial Badass to the New York Stock Exchange for its debut. He appeared on Cheddar, the business news network, to answer pressing financial questions millennials face and describe how the book tackles these difficult decisions.

Kroustalis also appeared on SiriusXM’s “The Power Hour” with Godfrey the Comedian, a show that covers politics, pop culture, and social issues. He discussed the power of compound interest with the famous “Would you rather have a million dollars or a penny doubled every day for a month?” example, a question that highlights the importance of saving money early in life.

Kroustalis also launched the book at J. Sam’s, a restaurant in Charlotte, North Carolina, a launch so successful it was standing room only.

A charitable element

Secrets to Becoming a Financial Badass is one part of Kroustalis’s mission to spread financial literacy. Inspired by the date his former seminar attendee thanked him for his advice, Kroustalis created Project 10.10, a 501(c)3 nonprofit committed to educating young people on basic personal finance at the community level.

Young people have time on their side financially. Kroustalis’s experience as a financial advisor working with pre-retirement clients means he knows the importance of a 401(k), and he wants young people to know it, too. In Secrets to Becoming a Financial Badass, he takes three short chapters to teach millennials how to keep their budget sheet balanced and he succeeds at—above all—being entertaining.

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Case Study: The Roadmap to Becoming Crisis Ready®

(Posted on Tuesday, September 29, 2020)

Organizations that are Crisis Ready^® are more than just resilient. They’re invincible.

Written by crisis management advisor as well as founder and CEO of the Crisis Ready Institute Melissa Agnes, Crisis Ready: Building an Invincible Brand in an Uncertain World provides organizations such as businesses, police, military, and universities the tools they need to build resilient brands. Being Crisis Ready^® means if an organization is faced with a crisis, they come out of it stronger and even better than before.

What does this mean?

Modern-day organizations face a slew of potential risks: security breaches, economic hardship, PR disasters, and, most recently, global pandemics. In Crisis Ready, Agnes provides organizations with the roadmap for embedding a culture whereby every member of the team becomes adept at getting ahead of risk—be it a customer complaint straight through to a full-scale catastrophic crisis—in a way that transforms the risk into a brand-strengthening opportunity.

Crisis readiness is not the same as crisis management. Crisis management is what happens once the risk has materialized. The more Crisis Ready^® an organization is, the less crisis management they are likely to have to do. When you’re Crisis Ready^®, your organization can withstand hardships and unexpected emergencies because a Crisis Ready^® brand is proactive, confident, and strategic.

Our goals?

• Hand the mic to Agnes as a Crisis Ready^® thought leader
• Support her expertise with a powerful design
• Create a quality, evergreen book that will help businesses for years to come

As a strategic advisor and keynote speaker, Agnes has worked with NATO, ministries of foreign affairs and defense, financial firms, technology companies, healthcare organizations, cities and municipalities, law enforcement agencies, global non-profits, universities, and many others. In other words, she is an expert in crisis management across a diverse range of industries and is fully equipped to share her knowledge.

Agnes took the lead on her manuscript, and we utilized a writing coach to keep her on a timeline in coordination with the production calendar. She wrote, and we reviewed and edited. After 6 months, the manuscript was done.

The result? She created a compelling manuscript that provides readers with real-world examples of where organizations do well and where they fall short. This includes learning the tools to interact with stakeholders appropriately and having a measured plan of action to be Crisis Ready^®.

Next, we needed a strong interior design to supplement Agnes’ expertise and streamline her findings. It was important to Agnes that the book be a multi-sensory experience. Our design team filled out the interior of the book with eye-catching 2-color graphs, diagrams, and most impressively, a gatefold insert that opens out to reveal a large chart with her teachings. It was a thoughtful journey to finding the perfect cover, fluctuating between thousands of ideas and outlines to create a meaningful, subtle approach. A simple yet powerful cover design tied it all together, conveying a sense of calmness and readiness in an uncertain world.

Two years later

Commended as “intelligent, intuitive, and unabashedly gutsy,” named by Forbes as a top ten business book in 2018, and named by Book Authority as a top three crisis management book of all time, Crisis Ready is the go-to book on the topic of crisis preparedness and crisis management, and has helped solidify Agnes as a leading expert in the field.

While Agnes is profitable with online and brick-and-mortar retail, she finds enormous success with bulk buys from corporations and businesses, who are looking to evolve their culture and become Crisis Ready^® from the ground up. One of her greatest successes was with J.P. Morgan Chase & Co. After supporting Chase’s small and medium-sized business clients through the COVID-19 pandemic, Chase bought 2,000 copies of the Crisis Ready^® ebook to give away to their clients. We coordinated the logistics, and the deal was done.

Agnes frequently uses her book as a teaching and speaking tool on her podcast, vlog, and contributes articles to Forbes magazine. Crisis Ready is also part of the curriculum at Harvard University and dozens of other higher education schools globally. The book has gained Agnes professional speaking gigs and brought in more clients interested in retaining her Crisis Ready^® expertise.

Now, amidst the COVID-19 pandemic, Agnes’ ideas have become even more relevant and necessary. This new era has forced organizations everywhere to reevaluate how to communicate with clients effectively and collaborate with staff virtually. Ultimately, organizations need a strategic plan to come out alive on the other side. Agnes’ expertise is in high demand because there is no better time to be invincible.

Now that Agnes has solidified herself as a leading authority on crisis readiness, she has launched her latest initiative, the Crisis Ready Institute, a public benefit corporation with a powerful mission. By incorporating a culture of readiness in organizations and teaching them how to turn risk into opportunities for growth and connection, the Institute is on a mission to create a crisis resilient world.

The second edition of Crisis Ready is in the works and is scheduled to be released in 2021.

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May Featured Title: The Conscious Marketer

(Posted on Wednesday, May 20, 2020)

“Brands can no longer market to consumers but instead have to market with them. In order for a brand to do that, it must be conscious of the world in which we all live together.”

Our May featured title is The Conscious Marketer: Inspiring a Deeper and More Conscious Brand Experience by Jim Joseph! We asked Jim about his writing process, how social media is changing the brand experience, and his best tips for brand managers.

1. As the Global President of marketing communications agency BCW (Burson Cohn & Wolfe), and the recipient of Entrepreneur of the Year, Agency of the Year, and Consumer Launch Campaign of the Year (just to name a few), why did you decide to write The Conscious Marketer and share your knowledge with others?

As a passionate leader and follower of brands, I’ve been carefully watching with fascination how marketers are starting to take a stand on social issues. I’ve also had many clients ask if they too should take a stand on social issues. So I decided that this was an issue that I’d like to tackle, as a way for fellow marketers to think about how what’s going on in the world affects their brand activities

2. What was your writing process like for The Conscious Marketer? How did this process differ from your first book with the Mascot/Amplify team, Out and About Dad?

I’m an early riser and an early writer, so I write a lot when I first wake up. And I’m also an editor by nature. Every morning I would write another chapter and then constantly edit it until I felt it was perfect—which is also why I wrote the book in quick little snippets so that people could read it easily piece by piece. My writing process for this book was a bit different than for Out and About Dad where I did most of that writing while I was traveling. That book was more of a long-form story so I wrote in longer segments to get the story to flow together. I’ve learned to love writing!

3. At the beginning of The Conscious Marketer, you tell (or warn) readers that the tone of the book will be casual—like a two-sided conversation. You use a similar style and tone of voice in your blog, where you post frequent, succinct blogs about a wide variety of topics in the marketing world. Why do you think this type of content is so consumable and convenient for readers?

In many many cases, people are reading on the fly and on mobile devices—at least when it comes to business books. My perspective is to give readers the ability to quickly grasp a concept, think about it, apply it to what they are doing, and then move on! I think it’s more actionable that way.

4. You also have a strong following on Facebook, Twitter, and LinkedIn. Why do you think it is important to engage with your audience and post frequent, useful content? How has social media changed the brand experience?

I think that thought leadership should be a constant flow of information, not an occasional brain dump. I like to post content on an almost daily basis so that people can get a little dose of thinking to motivate their work for the day. And then the next day. And then the next day. As for the brand experience and social media, well, social media is the brand experience these days. Particularly in our current COVID-19 world. Everything is online and everything is a two-way dialogue. Social media is a great place to be a brand and to live along side your consumers.

5. What are the main takeaways that you hope readers will understand from the book?

It’s vitally important for a brand to be aware of what’s going on in thier consumers’ lives and take it into account when forming marketing programs. Brands can no longer market to consumers but instead have to market with them. In order for a brand to do that, it must be conscious of the world in which we all live together.

6. What’s next for Jim Joseph? Any future books on the horizon?

I’m thinking about a sequel to Out and About Dad. So many people have asked me if it’s coming, so I’m starting to write it in my mind. I need to decide if it’ll go from my mind to a piece of paper!

Amplify, an imprint of Mascot Books, specializes in game-changing political, business, and current affairs titles. Want to learn more about Amplify? Visit the Amplify website and follow us on Facebook, Twitter, LinkedIn, and Instagram.

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Case Study: Stepping into The Age of Intent

(Posted on Friday, May 8, 2020)

Named one of the Best Business Books 2019 by strategy+business, The Age of Intent guides readers through the challenges of using AI to improve customer experience.

Pioneering the conversation around AI-powered chatbots.

Written by co-founder and CEO of [24]7.ai P.V. Kannan, The Age of Intent: Using Artificial Intelligence to Deliver a Superior Customer Experience expertly discusses how AI-powered virtual agents can help a business to succeed—or fail.

What does this mean?

The rollout of virtual agents—in conjunction with human support agents and good business practices—has the potential to completely transform the customer service experience. Using case studies and real-world examples, Kannan outlines how these AI-powered chatbots can anticipate customer needs, fulfill requests, and efficiently answer questions, providing quality 24/7 customer service that gets smarter every day.

Our goals?

• Let the expert do the talking
• Details, details, details
• Set the book up for success

When we first began working on The Age of Intent in 2018, the use of artificial intelligence in the customer service realm was not widely discussed. While most people agreed a technological shift was on the horizon, publications often focused on one narrative: how companies would soon phase AI in while phasing human employees out. Kannan believes the corporate world should take a different approach—one that combines the power of machine learning with human intelligence. If implemented correctly, it’s a win-win for businesses and employees.

In order to ignite the conversation, Kannan partnered with Josh Bernoff, an experienced business author and expert on analytical thinking. Bernoff’s attention to detail and aptitude for research perfectly complemented Kannan’s industry knowledge and innovation. Together, they worked to bring Kannan’s big ideas to life, and perfected the manuscript with a powerful foreword by New York Times writer Thomas L. Friedman.

A successful book needs more than just a strong manuscript—it needs a cover design that succinctly depicts the content while catching readers’ attention. In this case, it was imperative that we highlight three main topics: technology, artificial intelligence, and customer interaction. We looked to our design team to take on the challenge, and the result was a compelling, eye-catching cover that uses a background graphic, central image, and bold title text design to bring the book’s concepts to life.

The age of intent is here

Following its publication, The Age of Intent became the #1 New Release in Enterprise Communications on Amazon and was availabe at Hudson News stores nationwide. It infiltrated business and technology publications, including Harvard Business Review, Fortune, TechCircle, and MIT Sloan Management Review. Kannan and his team appeared in the New York Times, providing readers with an inside look at how the combination of machine learning and human labor has made [24]7.ai so successful.

Praised as “a must read for any manager leading or participating in the digital transformation of their business,” The Age of Intent is leading the movement to AI in the customer service realm.

What will the future hold for artificial intelligence in the workplace? P.V. Kannan has a few ideas.

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Promotion in a Pandemic?

(Posted on Friday, March 20, 2020)

The comparisons to life in the aftermath of September 11 to the current (and ever-evolving) challenges we face with the coronavirus COVID-19 are unavoidable. One of the post-9/11 moments etched in millions of American’s minds is the episode of Saturday Night Live that aired on September 29, 2001.

Surrounded by Ground Zero first responders, then-Mayor Rudy Guiliani opened the show, with Paul Simon performing “The Boxer.” At the end of this unprecedented cold open, show-runner Lorne Michaels asked Guiliani a simple question: “Can we be funny?”

Guiliani’s reply: “Why start now?”

In times of extreme uncertainty, it’s only natural to ask yourself if now is the right time to resume, especially when it comes to book promotion. The key is authenticity. Does your expertise lend itself to the situation at hand? Could it provide solutions? Or a path to much-needed distraction?

Last week, we gave an inside look into how Melissa Agnes, crisis management expert and author of Crisis Ready, turned on a dime to put her expertise to work. Our other Amplify authors are on the same path, leveraging their thought leadership and further rooting their platform and positioning.

BigSpeak Speakers Bureau compiled a list of top webinar and keynote speakers featuring Invisible Solutions author Stephen Shapiro. “Provocative innovation evangelist Stephen Shapiro knows all about creating high-performing teams that can think outside the box and tackle challenges that seem impossible. For organizations that fear falling behind in rapidly shifting situations, Stephen is an obvious choice. He’s available for pre-recorded keynotes, live keynotes and webinars.” As small businesses to global corporations shift to remote work, Stephen’s approach was made for this.

NBA Life Optimization Coach David Nurse, who’s debut book Pivot & Go will be out this summer, has worked with over 100 NBA players with personal and professional development on and off the court. Recognizing the sudden halt in all sports, from the pro’s on down, David’s offering one-on-one Skype/FaceTime coaching sessions for high school and youth sports coaches.

And not only was P.V. Kannan, author of The Age of Intent, featured in an MIT Sloan Management Review webinar on the future of artificial intelligence, his presentation is now available on demand for free, allowing users access to the content anytime. A working parent now juggling remote work and childcare, for example, has the flexibility to engage with P.V.’s expertise on their time, increasing eyeballs and, likely, book sales.

Our answer? Start now.

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